Interoperabilidad tecnológica y capacidad de respuesta estratégica en gobiernos locales
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https://doi.org/10.70577/z28t0x67Palabras clave:
Agilidad institucional, capacidad de respuesta estratégica, gobernanza digital, interoperabilidad tecnológica, toma de decisiones.Resumen
La investigación abordó la limitada interoperabilidad tecnológica en los gobiernos locales, evidenciada en sistemas fragmentados, dificultades para compartir datos y capacidades desiguales para transformar la información en decisiones oportunas. El objetivo fue analizar la relación entre la interoperabilidad tecnológica y la capacidad de respuesta estratégica en gobiernos locales. Se aplicó un enfoque cuantitativo, no experimental, longitudinal y retrospectivo, sustentado en análisis documental de estudios, informes técnicos y fuentes institucionales publicados principalmente entre 2022 y 2026. Se utilizaron métodos analítico-sintético, comparativo, inductivo-deductivo y estadístico, junto con técnicas de estadística multivariante. Entre los resultados más relevantes, Panagiotopoulos et al. analizaron 255 de 325 municipios griegos, equivalente al 78,5%, mientras que Sayogo et al. estudiaron 21 funcionarios pertenecientes a 18 dependencias públicas. La evidencia mostró que la integración de sistemas, la calidad de los datos, la capacidad analítica y la agilidad institucional se relacionaron favorablemente con el desempeño y la respuesta estratégica. Se determinó que la interoperabilidad tecnológica generó mayor valor cuando estuvo acompañada de coordinación, aprendizaje organizacional y capacidad para reconfigurar procesos.
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Derechos de autor 2026 Narciso Roberto Yoza Rodríguez, Armando Gabriel Espinoza Cesme (Autor/a)

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